GraniteAI Client Services Agreement & Pricing Schedule

GraniteAI, LLC

Web hosting, website design & build, SEO, and ongoing technology services — with optional Mica social media add-on

Master Services Agreement + Schedules A–E + Plan Selection / Order Form

Version 1.0 · Effective July 1, 2026

About this agreement. This document sets out the terms on which GraniteAI, LLC provides website, hosting, SEO, and related services — and, where selected, the Mica social media service — to its clients. Please read it together with the Plan Selection / Order Form at the end, which records the plan and options you choose. By signing the Order Form or accepting online, you agree to these terms.

Contents

• Master Services Agreement
• Schedule A — Website Design & Build (one-time)
• Schedule B — Hosting & Website Care (recurring)
• Schedule C — SEO Services (recurring, optional)
• Schedule D — Change Requests & Additional Services
• Schedule E — Mica Social Media Service
• Plan Selection / Order Form (the page the client signs)

Master Services Agreement

This Master Services Agreement (the “Agreement”) is between GraniteAI, LLC, a New Hampshire limited liability company (“GraniteAI,” “we,” “us,” or “our”), and the business or individual identified on the Order Form (“Client,” “you,” or “your”). It takes effect on the date the Order Form is signed or accepted online (the “Effective Date”). By signing an Order Form, clicking to accept, or letting us begin work, you agree to this Agreement.

1. Definitions

1.1 “Order Form” means the plan-selection page (online or signed) that identifies the Client, the Services purchased, the fees, and the term.

1.2 “Schedules” means the service-specific terms attached to this Agreement (Schedules A–E). Only Schedules for Services the Client purchases apply.

1.3 “Services” means the services described in the applicable Schedules and Order Form, including website design and build, hosting and website care, SEO, change requests and additional services, and the Mica social media service.

1.4 “Client Materials” means everything the Client provides or makes accessible: content, text, images, logos, brand assets, credentials, account access, and instructions.

1.5 “Deliverables” means the website(s), code, designs, and other work product GraniteAI creates specifically for the Client under a Schedule, excluding GraniteAI Retained IP and third-party materials.

1.6 “GraniteAI Retained IP” means our pre-existing and independently developed intellectual property, including the Mica platform and models, our prompts, internal tools, frameworks, reusable code libraries, templates, and know-how.

1.7 “Third-Party Services” means services and materials we use or resell to deliver the Services, such as hosting infrastructure, domain registrars, payment processors, plugins, stock media, and AI providers.

2. Structure of this Agreement

2.1 Framework. This Agreement is the master framework. Each Order Form and Schedule is incorporated into and governed by it.

2.2 Order of precedence. If terms conflict, the order of control is: (a) a signed Order Form; (b) the applicable Schedule; (c) this Master Agreement body; (d) any policy referenced herein. A Schedule controls over the master body only for the specific Service it covers.

2.3 Adding or removing Services. The Client may add or drop Services by executing a new or amended Order Form. Dropping one Service does not terminate the others.

2.4 Mica ToS interplay. Where the Client uses the Mica social media service, the Mica Terms of Service published at social.graniteai.co/terms (the “Mica ToS”) are incorporated for Mica-specific operational detail, as summarized in Schedule E. For any Client who accepts this Agreement, this Agreement governs all Services the Client purchases, including Mica, and controls over the Mica ToS to the extent they conflict. The standalone Mica ToS continue to govern customers who signed up for Mica only and have not accepted this Agreement.

3. The Services

3.1 Provision. GraniteAI will provide the Services described in the Client’s Order Form and the applicable Schedules with reasonable skill and care consistent with industry practice.

3.2 Use of AI and automation. The Client acknowledges the Services are delivered substantially through software and artificial-intelligence systems, including third-party models. Automated output may contain errors; Section 12 and each Schedule govern the associated disclaimers.

3.3 Changes to how we deliver. We may change subprocessors, infrastructure, tools, and methods, provided we do not materially reduce the Services during a paid term.

4. Fees, Billing, Taxes & Suspension

4.1 Fees. The Client pays the fees on the Order Form: recurring plan fees, one-time setup or project fees, change-request block fees, and any approved additional or overage work. Recurring fees are billed in advance; setup and project fees are billed in full on signing unless the Order Form says otherwise. Where a recurring plan or add-on is offered with a free trial, a valid payment card is captured at signup, no recurring fee is charged during the trial, and the first recurring charge occurs automatically when the trial ends unless the Client cancels before then; a free trial does not defer any setup or project fee.

4.2 Auto-renewal. Month-to-month plans renew monthly; annual plans renew annually, in each case at the then-current price, unless cancelled before the renewal date. We may change pricing for a renewal on at least 30 days’ notice.

4.3 Payment terms. Invoices for work outside a prepaid plan are due Net 15. Recurring plan fees are charged automatically on the billing date via our payment processor.

4.4 Late payment. Past-due amounts accrue interest at 1.5% per month (or the legal maximum, if lower). The Client reimburses reasonable collection costs, including attorneys’ fees.

4.5 Suspension for non-payment. If an amount is more than 10 days past due, we may, after giving 5 days’ written notice, suspend the Services — including taking the hosted website offline and pausing publishing — until the balance is cured. Suspension does not waive fees that continue to accrue.

4.6 Taxes. Fees exclude sales, use, and similar taxes, which are the Client’s responsibility (other than taxes on our net income).

4.7 No refunds. Except where required by law or expressly stated in a Schedule, fees are non-refundable. Cancelling stops future charges; it does not refund the current period.

4.8 Pass-through costs. Third-Party Services costs (domain registration and renewal, payment-processor fees, premium plugins and licenses, and similar) are the Client’s responsibility and, where we advance them, are rebilled at cost plus a 10% handling fee.

5. Term, Termination & Off-boarding

5.1 Term. This Agreement starts on the Effective Date and continues until all Order Forms have ended or it is terminated under this Section.

5.2 Termination by the Client. Month-to-month plans may be cancelled effective at the end of the current paid month. Annual plans may be cancelled at the end of the committed term; early cancellation does not entitle the Client to a refund of prepaid annual fees. One-time projects may be cancelled with payment for work performed plus committed non-cancellable costs.

5.3 Termination by GraniteAI. We may terminate or suspend for (a) non-payment; (b) breach not cured within 10 days of notice; (c) use of the Services in violation of law, third-party rights, or the Acceptable Use terms; or (d) loss of a Third-Party Service required to deliver. We may terminate for convenience on 30 days’ notice.

5.4 Effect of termination. On termination, the Client’s right to the Services ends, recurring generation and hosting stop, and unpaid fees become due. Sections that by their nature should survive (including 4, 7–10, 12–16, and 19) survive.

5.5 Off-boarding — what the Client receives. Provided the account is paid in full, on request within 30 days after termination we will deliver an export of the Client’s website files, content, and, where applicable, database, and initiate transfer of the domain and any authorization codes the Client owns. Migration or transition assistance beyond a standard export is billed at the on-demand rate. We are not obligated to transfer or release the website, domain, or credentials while any balance is outstanding.

5.6 What does not transfer. GraniteAI Retained IP does not transfer. Where a Deliverable incorporates GraniteAI Retained IP, the Client receives the license in Section 8.3, not ownership of the underlying components.

5.7 Data retention after termination. We retain Client Materials and Deliverables for 30 days after termination for export, then delete or anonymize them, subject to legal retention, routine backups overwritten within 90 days, and copies on third-party platforms.

6. Client Responsibilities

The Services depend on the Client’s timely cooperation. The Client will:

• provide accurate content, brand materials, and instructions, and respond to requests for input, approvals, and feedback within a reasonable time;
• hold and maintain the rights and consents needed for all Client Materials (see Section 7);
• maintain its own social, advertising, payment-processor, and registrar accounts and comply with their terms;
• keep its own copies of important content and data; and
• designate a point of contact with authority to approve scope and changes.

6.1 Effect of delay. If the Client’s delay or failure to cooperate holds up the Services, timelines extend accordingly and we are not liable for the resulting delay. Project fees remain payable.

7. Client Materials — Licenses & Representations

7.1 License to us. The Client grants GraniteAI a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, and display Client Materials as needed to provide the Services and, where applicable, to publish content on the Client’s connected accounts.

7.2 Representations. The Client represents and warrants that it owns or is licensed to use all Client Materials; that it has obtained all consents required from individuals appearing in or identifiable from those materials; and that the Client Materials do not infringe any third-party right or violate any law.

7.3 Forbidden inputs. The Client will not provide materials that are unlawful, infringing, defamatory, or that contain sensitive personal data not needed for the Services (such as government IDs, financial-account numbers, or health records).

8. Intellectual Property

8.1 Client Materials. The Client keeps all rights in Client Materials.

8.2 Deliverables — assignment on payment. Upon GraniteAI’s receipt of full payment for the applicable Deliverable, GraniteAI assigns to the Client its rights in the custom Deliverables created specifically for the Client, excluding GraniteAI Retained IP and Third-Party materials. Until full payment, all rights remain with GraniteAI, and GraniteAI may withhold, disable, or remove unpaid Deliverables.

8.3 GraniteAI Retained IP; license. GraniteAI exclusively owns GraniteAI Retained IP. To the extent a Deliverable includes GraniteAI Retained IP, GraniteAI grants the Client a perpetual, worldwide, non-exclusive, non-transferable license to use it as part of the Deliverable for the Client’s own business, but not to resell, sublicense, or extract it for independent use.

8.4 Third-party materials. Stock media, fonts, plugins, and open-source components remain governed by their own licenses; the Client agrees to comply with them, including required attributions.

8.5 Feedback. If the Client gives suggestions or feedback, GraniteAI may use it without restriction or compensation.

9. Confidentiality

9.1 Obligation. Each party will protect the other’s non-public business, technical, and financial information disclosed in connection with the Services, use it only to perform or receive the Services, and not disclose it except to those who need to know and are bound by similar duties.

9.2 Exclusions & duration. Confidentiality does not apply to information that is public, already known, independently developed, or rightfully received from a third party. The obligation lasts for the term and 3 years after, and indefinitely for trade secrets.

10. Data, Backups & Security

10.1 Security. GraniteAI will use commercially reasonable administrative, technical, and physical safeguards appropriate to a business of its size to protect Client Materials and Deliverables.

10.2 Backups are a courtesy. Where a Schedule includes backups, GraniteAI maintains routine backups on a reasonable schedule as a convenience. The Client remains responsible for keeping its own copies of important content and data. GraniteAI’s entire responsibility for data loss is to restore the most recent available backup using reasonable efforts; GraniteAI is not liable for data that a backup does not capture.

10.3 Subprocessors. GraniteAI uses third-party subprocessors to deliver the Services (which may include hosting, database, identity, billing, publishing, domain-registrar, and AI providers). GraniteAI remains responsible for their performance of GraniteAI’s obligations.

10.4 No training on Client data. GraniteAI does not use Client Materials or Deliverables to train foundation AI models and configures its AI providers to exclude Client data from training. If this ever changes, GraniteAI will give advance notice and an opt-out.

11. Third-Party Services

11.1 Dependence and non-responsibility. The Services rely on Third-Party Services outside GraniteAI’s control. GraniteAI is not responsible for their downtime, changes, price increases, suspensions, takedowns, or policy changes, and any such event is outside GraniteAI’s warranties and is a force-majeure event under Section 19.

11.2 Client accounts. Where the Client connects its own accounts (social platforms, payment processors, registrars), those remain governed by the provider’s terms and the Client’s relationship with the provider.

12. Warranties & Disclaimers

12.1 Limited warranty. GraniteAI warrants that it will perform the Services with reasonable skill and care. The Client’s exclusive remedy for breach of this warranty is for GraniteAI to re-perform the affected Services or, if it cannot within a reasonable time, to refund the prorated fees for the affected period.

12.2 No guarantee of results. GRANITEAI DOES NOT WARRANT ANY SPECIFIC BUSINESS RESULT. THIS INCLUDES, WITHOUT LIMITATION, ANY SEARCH-ENGINE RANKING, SEARCH TRAFFIC, LEAD VOLUME, CONVERSION RATE, FOLLOWER GROWTH, ENGAGEMENT, OR REVENUE. SEO AND SOCIAL OUTCOMES DEPEND ON FACTORS OUTSIDE GRANITEAI’S CONTROL, INCLUDING THIRD-PARTY ALGORITHMS AND THE CLIENT’S OWN MARKET AND CONDUCT.

12.3 “As is” for the rest. EXCEPT FOR SECTION 12.1, THE SERVICES AND DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” GRANITEAI DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AUTOMATED OR AI-GENERATED OUTPUT WILL BE ACCURATE OR ON-BRAND.

13. Indemnification

13.1 By the Client. The Client will defend, indemnify, and hold harmless GraniteAI and its owners, officers, and personnel from third-party claims and resulting damages, costs, and reasonable attorneys’ fees arising from (a) Client Materials; (b) the Client’s breach of Sections 6, 7, or the Acceptable Use terms; or (c) the Client’s violation of law or third-party rights.

13.2 By GraniteAI. GraniteAI will defend the Client against a third-party claim that the Services, as provided by GraniteAI and used per this Agreement, infringe a U.S. patent or copyright or misappropriate a trade secret, and will pay resulting damages or settlement. This excludes claims arising from Client Materials, modifications not made by GraniteAI, combinations with materials not provided by GraniteAI, or use after notice to stop.

13.3 Procedure. The indemnified party will promptly notify the other, allow it to control the defense, and reasonably cooperate. No settlement imposing an obligation on the indemnified party is made without its consent.

14. Limitation of Liability

14.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR FOR LOST REVENUE, PROFITS, BUSINESS, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

14.2 EACH PARTY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE FEES THE CLIENT PAID GRANITEAI FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

14.3 Exceptions. The exclusions and cap do not apply to the Client’s payment obligations, either party’s indemnification obligations, or a party’s breach of confidentiality or infringement of the other’s intellectual property. The cap applies in the aggregate across all claims and theories.

15. Insurance

15.1 GraniteAI. GraniteAI will maintain commercially reasonable insurance for a business of its size, which may include general liability and technology errors-and-omissions / cyber coverage.

16. Governing Law & Dispute Resolution

16.1 Governing law. This Agreement is governed by the laws of the State of New Hampshire, without regard to conflict-of-laws rules. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

16.2 Informal resolution first. Before filing a claim, the parties will try to resolve the dispute informally; the Client may email guru@graniteai.co with a description of the issue, and each party will negotiate in good faith for 30 days.

16.3 Venue. Subject to 16.2, the state and federal courts located in Merrimack County, New Hampshire have exclusive jurisdiction, and each party consents to that venue.

16.4 No class actions. Each party will bring claims only in an individual capacity and waives any right to participate in a class, collective, or representative action.

16.5 Equitable relief. Either party may seek injunctive relief to protect its intellectual property or confidential information.

17. Publicity

17.1 Marketing reference. GraniteAI may identify the Client by name and logo and show the Client’s public website and published social content as work samples on its site, in portfolios, and in pitch materials, unless the Client opts out in writing; GraniteAI will honor an opt-out within 30 days.

18. Changes to this Agreement

18.1 Updates. GraniteAI may update this Agreement. For a material change, GraniteAI will give at least 15 days’ notice by email or dashboard notice. Continued use after the effective date is acceptance; if the Client does not agree, its remedy is to cancel before the change takes effect. Signed Order Forms keep their agreed commercial terms for their committed period.

19. Miscellaneous

19.1 Entire agreement. This Agreement, the Schedules, and the Order Form(s) are the entire agreement about the Services and supersede prior discussions on the same subject.

19.2 Assignment. The Client may not assign without GraniteAI’s consent. GraniteAI may assign in connection with a merger, acquisition, or sale of substantially all its assets.

19.3 Independent contractors. The parties are independent contractors; this Agreement creates no partnership, joint venture, agency, or employment relationship.

19.4 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages at hosting, database, identity, billing, publishing, registrar, AI, or social-media providers.

19.5 Notices. Notices to GraniteAI go to GraniteAI, LLC, 145 Lakeside Dr, Manchester, NH 03104, with a copy to guru@graniteai.co. Notices to the Client go to the email or address on the Order Form.

19.6 No waiver; severability. A failure to enforce a right is not a waiver. If a provision is unenforceable, it is modified to the minimum extent needed and the rest remains in effect.

19.7 Survival. Provisions that by their nature should survive termination do so.

Schedule A — Website Design & Build

Applies when the Order Form includes a website build or setup fee. Governs one-time design and development of a new website.

A.1 Scope. GraniteAI will design and build a website per the scope stated on the Order Form or an attached project brief. Work outside that scope is a change request under Schedule D.

A.2 Setup fee. The one-time setup fee (default $1,500 unless the Order Form states otherwise) is billed in full on signing to begin work, and is separate from recurring plan fees.

A.3 Revisions. The build includes two rounds of revisions on the agreed scope. Additional rounds or changes to agreed scope are billed under Schedule D.

A.4 Client inputs. The Client will provide content, brand assets, and approvals promptly. Section 6.1 (effect of delay) applies.

A.5 Acceptance. GraniteAI will notify the Client when the site is ready for review. The Client has 7 business days to accept or give a written list of specific, in-scope defects. The site is deemed accepted if the Client uses it publicly or does not respond within that window. GraniteAI will correct in-scope defects promptly.

A.6 Ownership. Ownership of the custom website transfers to the Client on full payment, per Section 8.2, subject to GraniteAI Retained IP and third-party licenses (Section 8.3–8.4).

A.7 Launch dependencies. Launch may depend on Client-controlled items (domain access, third-party accounts, content). GraniteAI is not responsible for delays caused by missing dependencies.

Schedule B — Hosting & Website Care

Applies to recurring plans that include hosting and maintenance (Mica + Web, Web Care, and any plan the Order Form marks as including hosting).

B.1 What’s included. The recurring plan includes hosting of the Client’s website and the care items marked on the Order Form, which by default include: automated backups; SSL certificate management; uptime monitoring; security, plugin, and CMS updates; small content edits (up to 30 minutes per month, non-cumulative); and basic on-page SEO hygiene as described in Schedule C.

B.2 Small content edits. “Small” edits are minor text/image swaps within the existing design. Anything requiring new design, new pages, or development is a change request under Schedule D.

B.3 Uptime — best effort, no SLA. HOSTING IS PROVIDED ON A COMMERCIALLY REASONABLE, BEST-EFFORT BASIS. GRANITEAI DOES NOT GUARANTEE ANY UPTIME PERCENTAGE OR THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, AND DOES NOT PROVIDE SERVICE-LEVEL CREDITS. Downtime caused by upstream providers, the Client, or third-party code is outside GraniteAI’s control (Sections 11 and 19).

B.4 Backups. Where backups are included, Section 10.2 governs: they are a courtesy, the Client keeps its own copies, and GraniteAI’s responsibility is limited to restoring the latest available backup.

B.5 Domain names. Domain handling depends on the Order Form selection: (a) Client-owned — the Client owns and pays for the domain and grants GraniteAI access to manage DNS; on termination, access simply ends. (b) GraniteAI-registered on the Client’s behalf — GraniteAI registers and manages the domain as a convenience, the Client reimburses registration and renewal costs (Section 4.8), and, provided the account is paid in full, GraniteAI will transfer the domain and authorization code to the Client on request at or after termination. GraniteAI is not obligated to transfer a domain while a balance is outstanding and is not liable for a lapse the Client caused by non-payment.

B.6 Acceptable use. The Client will not use the hosting to store or serve unlawful, infringing, malicious, or prohibited content, or to send spam. GraniteAI may remove offending content or suspend hosting to protect its systems, users, or legal position, with notice where practical.

B.7 Resource limits. Hosting suits normal small-business sites. Unusual resource use, high-traffic events, or applications beyond a standard brochure/lead site may require a plan change or additional fees.

Schedule C — SEO Services

Applies when a plan includes “basic on-page SEO” or the Client purchases SEO work.

C.1 Scope of basic on-page SEO. Basic on-page SEO includes reasonable technical and on-page hygiene: title tags and meta descriptions, heading structure, image alt text, sitemap and indexability basics, page-speed hygiene, and standard structured data, as applicable to the Client’s site. Off-page SEO, content marketing, link building, and paid search are not included unless separately purchased.

C.2 No guarantee of rankings or traffic. GRANITEAI PERFORMS SEO WORK TO PROFESSIONAL, BEST-PRACTICE STANDARDS BUT DOES NOT GUARANTEE ANY RANKING, POSITION, TRAFFIC LEVEL, IMPRESSION, CLICK, LEAD, OR REVENUE. SEARCH ENGINES ARE THIRD PARTIES WHOSE ALGORITHMS CHANGE WITHOUT NOTICE AND ARE OUTSIDE GRANITEAI’S CONTROL. GRANITEAI’S COMMITMENT IS TO THE QUALITY AND FIDELITY OF THE WORK PERFORMED, NOT TO OUTCOMES.

C.3 Client dependencies. SEO results depend on Client actions (content, reviews, other vendors, site changes the Client makes). GraniteAI is not responsible for ranking or traffic effects caused by the Client’s or another vendor’s changes, or by a search-engine penalty arising from conduct outside GraniteAI’s work.

C.4 Practices. GraniteAI uses only practices it reasonably believes comply with major search engines’ guidelines and will not use deceptive or manipulative techniques.

C.5 Reporting. Where the Order Form includes reporting, GraniteAI provides a periodic summary of work performed and available metrics.

Schedule D — Change Requests & Additional Services

Applies to all ongoing work beyond a plan’s included items — monthly change hours, on-demand work, and larger feature projects. This Schedule is the home for open-ended, technology-related requests, so new work rarely needs a new contract.

Change-request hours

D.1 On-demand rate. Ad-hoc change work is billed at $200 per hour, in 15-minute increments, after GraniteAI acknowledges the request and rough scope.

D.2 Monthly blocks. The Client may commit to a monthly block of change hours at the discounted effective rates below. Blocks renew monthly with the plan.

D.3 Rollover. Unused block hours roll forward one month only, capped at one month’s allotment, then expire.

D.4 Overage. Work beyond the block and any banked hours is billed at the $200/hour on-demand rate. The Client may upsize the block for the next month at any time.

D.5 Prioritization. Block clients receive priority scheduling over on-demand requests. GraniteAI will give a reasonable estimate before starting sizable work.

Major feature add-ons (project work)

D.6 Statements of Work. Larger features — for example online payments, e-commerce, a customer database or portal, or a CRM integration — are quoted per Statement of Work (“SOW”) with a fixed price or a not-to-exceed estimate, a 50% deposit, and defined deliverables and acceptance. Indicative sizing bands (each scoped individually):

D.7 Third-party costs. SOW work often requires third-party services (processors, plugins, licenses). Those pass through per Section 4.8.

D.8 Ownership. SOW deliverables follow Section 8 — ownership transfers on full payment, subject to GraniteAI Retained IP and third-party licenses.

Schedule E — Mica Social Media Service

Applies when the Order Form includes any Mica plan (Mica Social, Mica + Web, or Mica for Dealers).

E.1 Incorporation of the Mica ToS. The Mica social media service is provided under the Mica Terms of Service at social.graniteai.co/terms, which are incorporated into this Agreement for Mica. Key points the Client acknowledges are summarized below; the full Mica ToS control the details of the Mica service.

E.2 Autonomous publishing. Mica generates and publishes content automatically, without a per-post human approval step. Automated quality gates exist; per-post human review does not. The Client is responsible for monitoring published content and using dashboard controls to pause or remove anything it does not want public.

E.3 AI-generated content. Content is AI-generated and may contain inaccuracies. The Client is responsible for what appears on its accounts. GraniteAI’s claim and quality checks are best-effort and not a guarantee.

E.4 Platform accounts. The Client authorizes publishing to its connected accounts (today, Facebook and Instagram) via GraniteAI’s publishing provider and represents it is authorized to publish to them.

E.5 Consistency. For any Client who accepts this Agreement, the general terms of this Agreement (liability cap, indemnity, governing law, dispute resolution) apply to the Mica service, and this Agreement controls over the Mica ToS where they conflict. The Mica ToS remain incorporated for Mica-specific operational detail (see Section 2.4).

Plan Selection / Order Form

This is the page the Client signs or accepts online. It selects the plan and add-ons; the Master Services Agreement and the relevant Schedules apply automatically.

Client

Business name __________________________________________________

Contact & title __________________________________________________

Email / phone __________________________________________________

Website / domain __________________________________________________

1. Base plan (choose one)

Term: [ ] Month-to-month [ ] Annual (pay 10 months, save ~17%)

2. Change-request block (optional)

3. Domain handling (if hosting)

• [ ] Client owns the domain — Client grants GraniteAI DNS access.
• [ ] GraniteAI registers/manages on Client’s behalf — Client reimburses registrar costs; transfer on request at end if paid in full (Schedule B.5).

4. Feature add-ons (optional — by SOW)

• [ ] Interested in a feature project (payments, CRM, database, portal, other): ________________________________. Quoted separately per Schedule D.6.

Signature

By signing or accepting online, the Client agrees to this Order Form and the GraniteAI Master Services Agreement and applicable Schedules.

Client signature: ______________________________ Date: ______________

Name / title: __________________________________

GraniteAI, LLC: ________________________________ Date: ______________

GraniteAI, LLC · 145 Lakeside Dr, Manchester, NH 03104 · guru@graniteai.co · Client Services Agreement, Version 1.0