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Mica Terms of Service

Effective Date: June 1, 2026 Last Updated: June 1, 2026

These Terms of Service (the "Terms") are a binding agreement between GraniteAI, LLC ("GraniteAI", "we", "us", or "our") and the business or individual that signs up for, accesses, or uses Mica (the "Service") — our autonomous social media platform marketed at mica.graniteai.co and delivered at social.graniteai.co. The party that signs up is referred to as "Customer", "you", or "your".

By clicking "Start my 7-day free trial", creating an account, accessing the Service, or letting Mica publish content on your behalf, you agree to these Terms. If you are signing up on behalf of a business or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

If you do not agree to these Terms, do not use the Service.

1. The Service

1.1 What Mica does

Mica is a fully autonomous social media service for small local service businesses. Once you complete onboarding and activate your tenant, Mica will:

  • automatically generate written, image, carousel, and short-form video ("reel") content for your business each day using artificial intelligence models, including third-party large language models and vision models;
  • automatically publish that content to the third-party social media accounts you have connected (today, Facebook and Instagram) via our publishing provider, Publer;
  • process raw photos you upload, including reading metadata embedded in those photos (such as capture timestamp and GPS coordinates), to inform content generation;
  • run automated quality and brand-safety checks on generated content before publishing; and
  • maintain a dashboard at social.graniteai.co/tenants/{your-slug} where you can review, pause, edit, or delete generated content.

1.2 Autonomous publishing — IMPORTANT

You acknowledge and agree that Mica is designed to generate and publish content automatically, without a per-post human approval step. This is the core design of the Service ("fire and forget your photos"). Our automated quality gates exist; a human-in-the-loop review does not. You are responsible for monitoring published content on your social media accounts and using the dashboard controls (pause, delete, change settings, deactivate tenant) if anything ships that you do not want public.

1.3 Beta features

We may release features labeled "Beta", "Preview", "Experimental", or similar (currently including the reels generation pipeline for any tenant where it is enabled). BETA FEATURES ARE PROVIDED "AS-IS" AND "AS-AVAILABLE" WITH NO WARRANTY OF ANY KIND. WE MAY MODIFY OR DISCONTINUE THEM AT ANY TIME WITHOUT NOTICE. You use Beta features at your own risk.

1.4 Service limitations

The Service is intended for legitimate small businesses operating in the United States. The Service is not designed for, and you may not use it to publish content for, entities that are sanctioned under U.S. law or that operate in industries we choose not to support.

2. Accounts, Trials, and Access

2.1 Account creation

You create an account through our identity provider (currently Clerk). You must provide accurate information, keep your credentials secure, and promptly notify us of any unauthorized use of your account.

2.2 Free trial

We offer a 7-day free trial. No payment card is required to start. At the end of the trial, your tenant's status will transition to none and the Service (including automatic publishing) will stop until you start a paid subscription. We may change the length or terms of the trial at any time for new sign-ups.

2.3 Authority to publish

By connecting a social media account or providing credentials for one, you represent and warrant that (a) you own or are authorized to publish to that account, (b) you have the right to grant us and Publer the access needed to publish on your behalf, and (c) the content we generate and publish from your inputs will not violate the terms of service of the connected platforms.

2.4 Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use the Service.

3. Fees and Billing

3.1 Subscription fee

The standard subscription fee is $299 per month, billed in advance through our billing provider (currently Clerk Billing, which uses Stripe to process payments). We may change pricing for new subscriptions at any time and for existing subscriptions on at least 30 days' notice before your next renewal.

3.2 Renewal

Paid subscriptions renew automatically each month at the then-current price unless you cancel before the renewal date. You can cancel at any time from your dashboard; cancellation takes effect at the end of the current paid period.

3.3 No refunds

Fees are non-refundable except where required by law. If you cancel, you retain access through the end of the period you've already paid for.

3.4 Taxes

Fees do not include sales, use, value-added, or similar taxes. You are responsible for all such taxes other than taxes on our net income.

3.5 Failed payment

If a payment fails, we may suspend the Service. We will follow our billing provider's retry and dunning process. If a payment remains uncured, your plan status will move to none and automatic publishing will stop.

3.6 Grandfathered ("comp") plans

We have a small number of pilot or grandfathered tenants on a complimentary plan. Complimentary access is at our discretion, may be modified or revoked at any time on reasonable notice, and is governed by these Terms except where a separate written agreement says otherwise.

4. Your Content and Inputs

4.1 Definitions

  • "Customer Inputs" means everything you submit to the Service: business name, brand voice, hashtags, ICP and positioning information, sample topics, content templates, uploaded photos and videos, photo metadata (including EXIF), operator-supplied photo descriptions, voice samples for voice-cloning features, and anything else you upload or configure.
  • "Generated Content" means content the Service produces from your Customer Inputs, including captions, carousels, reels, voiceovers, hashtags, and renders.

4.2 Ownership

You retain all rights in your Customer Inputs. As between you and us, you own the Generated Content that we produce specifically for your tenant from your Customer Inputs, subject to the limited license below in Section 4.4 and to any rights of upstream third parties (for example, stock b-roll under its own license, or background music under a Creative Commons license).

4.3 License you grant us

You grant GraniteAI a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, create derivative works of, transmit, display, and otherwise use your Customer Inputs and Generated Content for the purpose of:

  • operating, providing, securing, and improving the Service for you;
  • publishing the Generated Content to your connected social media accounts through Publer;
  • processing your inputs through our AI subprocessors (today, OpenAI) for vision classification, content generation, judging, and revision;
  • generating telemetry needed to operate the Service (e.g. token counts, durations, model identifiers);
  • enforcing these Terms; and
  • complying with applicable law.

This license ends when you delete the relevant content from your tenant, or when your account is terminated, except where retention is required by law or where a copy survives in backups, third-party platforms (e.g. Instagram), or aggregated/anonymized analytics.

4.4 No training of foundation models on your content

We do not use your Customer Inputs or Generated Content to train foundation AI models, and we do not permit our AI subprocessors to do so. We use OpenAI's API with settings configured to exclude your data from training (see the Privacy Policy for the current subprocessor list and links). If we ever change this — for example, by offering a feature that depends on training a model on your data — we will update these Terms and the Privacy Policy and give you advance notice and the ability to opt out.

4.5 Your representations about Customer Inputs

You represent and warrant that:

  • you own or have all rights necessary to upload your Customer Inputs and to let us use them as described in these Terms;
  • you have obtained any consents required from individuals who appear in or can be identified from your Customer Inputs (for example, employees, customers, or anyone visible in photos you upload), including for the use of their likeness in social media posts;
  • if your Customer Inputs include photos with GPS coordinates, capture timestamps, or other metadata, you have the right to share that metadata with us and our subprocessors;
  • if you provide a voice sample for the voice-cloning feature, you have the consent of the person whose voice it is to use it for generating spoken voiceovers in your social media content; and
  • your Customer Inputs do not infringe any third-party right and do not violate any law.

You will indemnify us for losses arising from a breach of these representations (see Section 9).

4.6 Generated content disclaimer

You acknowledge that Generated Content is produced by AI models and may contain inaccuracies, fabrications, or claims that are not supported by your actual business. Our claim-guard and judge passes are best-effort and not infallible. You are responsible for reviewing what gets published on your accounts, and we strongly recommend pausing automatic publishing if you cannot monitor it. We are not responsible for the consequences of an inaccurate claim that the Service generates and publishes from your inputs.

4.7 Forbidden inputs

You may not upload Customer Inputs that:

  • contain personal data of minors;
  • contain government IDs, financial account numbers, health records, biometric identifiers, or other sensitive personal information not necessary to operate the Service;
  • contain content owned by a third party without permission;
  • depict illegal acts; or
  • are intended to defame, harass, threaten, or impersonate any person.

5. Acceptable Use

You will not, and will not allow anyone else to:

  • use the Service to publish content that is illegal, defamatory, harassing, fraudulent, deceptive, infringing, obscene, hateful, or that violates the terms of the connected social platforms;
  • attempt to reverse engineer, decompile, scrape, or otherwise access the underlying models, prompts, code, or non-public APIs of the Service except where applicable law expressly permits;
  • interfere with or overload the Service or attempt to bypass rate limits, authentication, billing, or quality gates;
  • use the Service to publish content on behalf of an entity for whom you are not authorized to act;
  • use the Service to generate content that misrepresents itself as authored by a specific real person (including political figures);
  • use the Service to send spam, run an MLM, or operate a coordinated inauthentic-behavior network on social platforms; or
  • use the Service in a way that violates applicable export control or sanctions laws.

We may suspend or terminate accounts that violate this section without prior notice.

6. Third-Party Services

6.1 Connected platforms

The Service publishes to Facebook, Instagram, and other platforms you connect. Those platforms are governed by their own terms. We are not responsible for downtime, takedowns, account restrictions, algorithm changes, or policy changes at any of them.

6.2 Subprocessors

We rely on subprocessors to deliver the Service (today including Clerk for identity and billing, Stripe for payment processing through Clerk Billing, Publer for publishing, OpenAI for AI model calls, Neon for database hosting, and Vercel for application hosting and media storage). The current list, with links, lives in our Privacy Policy. We remain responsible for our subprocessors' performance of obligations we owe to you under these Terms.

6.3 Stock media

The Service may incorporate stock photos, b-roll video, and background music sourced from third parties (Pexels, Pixabay, Incompetech, Audionautix, Bensound, and others) under Creative Commons or similar licenses. Where attribution is required by the upstream license, the Service appends attribution text to your caption. You are responsible for keeping that attribution intact if you re-publish, repurpose, or download the Generated Content elsewhere.

7. Intellectual Property; Feedback

7.1 GraniteAI IP

The Service, including its software, models, prompts, templates, design, and documentation (but excluding your Customer Inputs and Generated Content) is owned by GraniteAI and its licensors. We grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during your subscription, solely as described in these Terms.

7.2 Feedback

If you give us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction or compensation.

7.3 Marketing reference

We may identify you as a customer (by name and logo) on our website, in marketing materials, and in pitch decks unless you tell us in writing not to. We will honor an opt-out within 30 days of receiving your request.

8. Warranties and Disclaimers

8.1 Limited warranty

We warrant that we will provide the Service with reasonable skill and care consistent with industry practice for software-as-a-service offerings of this kind. Your exclusive remedy, and our entire liability, for a breach of this warranty is for us to use commercially reasonable efforts to fix the issue or, if we cannot, to refund the prorated fees you paid for the affected period.

8.2 Your warranties

You warrant that you will use the Service in compliance with these Terms and all applicable laws, and that you have made all disclosures and obtained all consents required from individuals who appear in or are identifiable from your Customer Inputs.

8.3 Disclaimer of other warranties

EXCEPT AS EXPRESSLY SET FORTH IN SECTION 8.1, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT GENERATED CONTENT WILL BE ACCURATE, ON-BRAND, COMPLIANT WITH THIRD-PARTY PLATFORM POLICIES, OR FREE OF OBJECTIONABLE OUTPUT. WE DO NOT WARRANT ANY SPECIFIC LEVEL OF ENGAGEMENT, FOLLOWER GROWTH, OR BUSINESS RESULT.

9. Indemnification

9.1 By you

You will defend, indemnify, and hold harmless GraniteAI and its officers, directors, employees, and agents from and against any third-party claim and any resulting damages, costs, and reasonable attorneys' fees arising out of: (a) your Customer Inputs; (b) Generated Content as published to your connected accounts, to the extent the claim arises from your specific Customer Inputs or your configuration of the Service; (c) your breach of these Terms (including Section 4.5 and Section 5); or (d) your violation of any law or third-party right.

9.2 By us

We will defend you against any third-party claim alleging that the Service, as provided by us and used by you in accordance with these Terms, infringes a U.S. patent or copyright or misappropriates a trade secret, and we will pay the damages finally awarded or amounts we agree to in settlement. This obligation does not apply to claims arising from (i) your Customer Inputs, (ii) modifications to the Service not made by us, (iii) combinations with services or materials not provided by us, or (iv) use of the Service after we notified you to stop.

9.3 Procedure

The indemnified party must promptly notify the indemnifying party of the claim, give the indemnifying party sole control of the defense and settlement, and provide reasonable cooperation. The indemnifying party will not settle a claim in a way that imposes an obligation or admission on the indemnified party without the indemnified party's prior written consent.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF REVENUE, PROFITS, BUSINESS, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

(b) EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE. FOR A CUSTOMER ON A FREE TRIAL OR COMPLIMENTARY PLAN, OUR TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

The exclusions in (a) and the cap in (b) do not apply to: a party's indemnification obligations under Section 9; your obligation to pay fees; or a party's breach of its confidentiality obligations or violation of the other party's intellectual property rights. The cap in (b) applies in the aggregate to all claims and across all theories of liability.

11. Term, Suspension, and Termination

11.1 Term

These Terms start when you create an account and continue until terminated under this section.

11.2 Termination by you

You may terminate at any time by cancelling your subscription from the dashboard and, if you want full deletion, contacting us at the address in Section 14. Cancellation takes effect at the end of the current paid period; deletion is processed per the Privacy Policy.

11.3 Termination by us

We may terminate or suspend your access (in whole or in part) immediately if (a) you breach Section 4.5, Section 4.7, Section 5, or Section 3 (failure to pay), (b) we reasonably believe the Service is being used to violate law or third-party rights, (c) a subprocessor (e.g., Publer, Stripe) terminates the relationship required to provide the Service to you, or (d) continuing to provide the Service would put us at material legal, security, or reputational risk. We may also terminate for convenience on 30 days' written notice.

11.4 Effect of termination

On termination: (a) your right to access the Service ends; (b) the daily generation cron stops for your tenant; (c) we may retain your data as described in the Privacy Policy and these Terms; and (d) Sections 4.2 (Ownership), 4.6 (Generated Content disclaimer), 7 (IP), 8.3 (Disclaimer), 9 (Indemnification), 10 (Limitation of Liability), 12 (Governing Law and Dispute Resolution), 13 (Misc.), and 14 (Notices) survive.

11.5 Data after termination

We will retain Customer Inputs and Generated Content for 30 days after termination, during which you can request export by writing to the address in Section 14. After 30 days we will delete or anonymize them per the Privacy Policy, subject to legal retention obligations and to copies that remain on third-party platforms (Instagram, Facebook, etc.), in backups (overwritten within 90 days), or in aggregated analytics that no longer identify you.

12. Governing Law and Dispute Resolution

12.1 Governing law

These Terms are governed by the laws of the State of New Hampshire, U.S.A., without regard to its conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

12.2 Venue

Subject to Section 12.3, each party submits to the exclusive jurisdiction of the state and federal courts located in Merrimack County, New Hampshire for any dispute arising out of or relating to these Terms or the Service.

12.3 Informal resolution first

Before filing a claim, you agree to try to resolve the dispute informally by emailing us at guru@graniteai.co with a description of the issue. We will do the same. If we cannot resolve it within 30 days, either party may proceed under Section 12.2.

12.4 No class actions

Each party agrees that any dispute will be resolved on an individual basis. You waive any right to participate in a class, collective, or representative action against us.

12.5 Equitable relief

Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

13. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will notify you by email (to the address tied to your Clerk account) and/or by an in-dashboard notice at least 15 days before the change takes effect, except where a shorter period is required by law. Your continued use of the Service after the effective date is acceptance of the updated Terms. If you do not agree, your remedy is to cancel before the change takes effect.

14. Miscellaneous

14.1 Entire agreement

These Terms (together with the Privacy Policy and any order form, pricing page, or written agreement that expressly references these Terms) are the entire agreement between you and us about the Service and supersede any prior agreements on the same subject.

14.2 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all our assets, on notice to you.

14.3 Notices

Notices to us must be sent to GraniteAI, LLC, Attn: Legal — Mica, 145 Lakeside Dr, Manchester, NH 03104, with a copy to guru@graniteai.co. Notices to you may be sent to the email address associated with your account or posted in your dashboard.

14.4 No waiver

A failure to enforce a right is not a waiver of it.

14.5 Severability

If any provision is found unenforceable, it will be modified to the minimum extent needed and the rest of these Terms will remain in effect.

14.6 Force majeure

Neither party is liable for failure or delay caused by events beyond its reasonable control, including outages at OpenAI, Publer, Vercel, Neon, Clerk, Stripe, or any of the social media platforms.

14.7 Independent contractors

The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship.

14.8 No third-party beneficiaries

These Terms are for the benefit of you and us only. There are no third-party beneficiaries except, as to Section 6.3, the upstream stock media licensors.

14.9 U.S. Government rights

If you are an agency of the U.S. Government, the Service is "Commercial Computer Software" and its use is governed by these Terms.

15. Contact

Questions about these Terms? Email: guru@graniteai.co Postal: GraniteAI, LLC, Attn: Legal — Mica, 145 Lakeside Dr, Manchester, NH 03104